Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE

  1. Who we are and how to contact us
    1. pet-munchies.com is a website operated by Pet Munchies Limited (we, us or our). We are registered in England and Wales with company number 06470709 and our registered office is at Russell House, 140 High Street, Edgware, Middlesex HA8 7LW. Our VAT number is 948725967.
    2. To contact us, please use the contact details as set out on our website.
  2. By using our website you accept these terms
    1. By using our website, you confirm that you accept these terms of use and that you agree to comply with them.
    2. If you do not agree to these terms, you must not use our website.
    3. We recommend that you store a copy of these terms offline for future reference.
  3. There are other terms that may apply to you
    1. These terms of use refer to the following additional terms, which also apply to your use of our website:
      1. Our privacy policy (see further under “How we may use your personal information”);
      2. Our acceptable use policy, which sets out the permitted uses and prohibited uses of our website; and
      3. Our cookie policy, which sets out information about the cookies on our website.
    2. If you purchase goods from our website, our terms and conditions of sale will apply to such purchases.
  4. We may make changes to these terms
    1. We amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time. 
  5. We may make changes to our website
    1. We may update and change our website from time to time to reflect changes to our products, our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes.
  6. We may suspend or withdraw our website
    1. Our website is made available free of charge.
    2. We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
    3. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
  7. We may transfer this agreement to someone else
    1. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights.
    2. Our website is directed to people residing in the United Kingdom. We do not represent that content available on or through our website is appropriate for use or available in other locations. 
  8. You must keep your account details safe
    1. If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
    2. We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
    3. If you know or suspect that anyone other than you knows your username or password, you must promptly notify us at hello@pet-munchies.com
  9. How you may use material on our website
    1. We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
    2. You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others to content posted on our website.
    3. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
    4. Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.
    5. You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.
    6. If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
  10. Do not rely on information on this website
    1. The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
    2. Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.
  11. We are not responsible for websites we link to
    1. Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
    2. We have no control over the contents of those sites or resources.
  12. Our responsibility for loss or damage suffered by you
    1. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
    2. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods to you, which will be set out in our terms and conditions of sale.
    3. Please note that we only provide our website for domestic and private use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  13. How we may use your personal information
    1. We will only use your personal information as set out in our privacy policy.
  14. We are not responsible for viruses and you must not introduce them
    1. We do not guarantee that our website will be secure or free from bugs or viruses.
    2. You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.
    3. You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
  15. Rules about linking to our Website
    1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
    2. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
    3. You must not establish a link to our website in any website that is not owned by you.
    4. Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page.
    5. We reserve the right to withdraw linking permission without notice.
    6. The website in which you are linking must comply in all respects with the content standards set out in our acceptable use policy.
    7. If you wish to link to or make any use of content on our website other than that set out above, please contact hello@pet-munchies.com
  16. Which country’s laws apply to any disputes?
    1. These terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
  17. Our trade marks are registered

TRADE MARK NUMBER :2533484

  1. TRADE MARK NUMBER  2533484 are trade mark of Pet Munchies Ltd. You are not permitted to use them without our approval, unless they are part of material you are using as permitted under “how you may use material on our website”.

VIEW TERMS AND CONDITIONS FOR THE SALE OF GOODS ONLINE

MY ACCOUNT